Blue Dart Express — the courier hasn't been delivered to my address

Address:

Bikaner, Rajasthan, 334001

The couriers with awb [protected] hasn’t been attempted to deliver at my adress and the mail delivered to me says the delivery was attempted twice how is that possible we are a joint family and stay at home and on chat with local blue dart representative dint get a convincing reason for not delivering the courier instead told that the delivery was attempted twice they lie though don’t even attempt to deliver the package, kindly arrange for delivery soon