Blue Dart Express — undelivered parcel even after calling to tiruppur office they returned to origin address

Address:

No.8, Karuvampalayam Extn, 2nd Street, 641602

[protected] is my consignment no. Once when parcel received at the tiruppur hub i called to the office and asked to deliver. They said they do it. But after that they haven't called either the to or send er address's. They have simply return ed it to the origin hub. I want it to be delivered to the to address immediately. Or i can give an alternate address. The delivery executive s have not given a single call... If they would have called i could have collected it from thier office itself. Instead they returned simply.. It is waste of our time and resources