Blue Dart Express — undelivered shipment held at location no reply

Address:

Amritsar, Punjab, 143105

I had ordered a package from amazon that was supposed to arrive at my location in the 22nd, but due to then not having any landmarks they did not deliver the package. Now i just got the update that the package has been held at location. None of the delivery boys even bothered to call me to find out the address. I needed the package before christmas but thanks to their poor service i won't be getting it by then by the looks of it. After sending so many emails i got just the one reply saying that they have to deliver as per the address given despite me giving them an update about the nearby landmarks. This is had been very disappointing and i don't think i will be using this courier again.