ADVERTISEMENT

Blue Dart Express — Unethical and Pathetic customer service

My mailed dated 1st October below to Bluedart:
My waybill no:[protected] reached at the delivery location on 1st october 2021. I reached the hubli bluedart office to enquire on the same with my exchange product. The executive told me that the concerned executive who is supposed to check exchange is absent and asked me come next day. And now when I check the status its updated as "Customer not ready with exchange". First of all no delivery attempt happend and secondly I reached the bluedart office with exchange product and in return the current blames the customer. Is this the ethical practice. This is 3rd time I am facing such inevident status update by Bluedart. Any idea of improving customer service?

After the above mail they replied saying that the they resolve the issue and again on 5th October they did they the same thing, My mail to bluedart on 5th October below.:

Again the same update by the bluedart office. Wrong status update. They didnt even call me and blaming on me.
I dont want this order to be delivered. Kindly return it to the sender. I am no more accepting pathetic bluedart service. Let me post about this is public forum.

Kind request to everyone never ever opt for fraudulent and pathetic bluedart. Such an unethical behaviour
Was this information helpful?
No (0)
Yes (0)
Blue Dart Express customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Blue Dart Express
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    9423
    Pending
    0
    Resolved
    838
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View Full Information
    ADVERTISEMENT