Blue Dart Express — violation of customer rights / unethical service at amritsar unit

Address:	Mumbai City, Maharashtra, 143004
Website:	www.bluedart.com

Ordered item on paytm. Shipped through bluedart. Awb no: [protected]

Destination: amritsar.

Bluedart at amritsar (Pin 143004) calls the customers and says that item cannot be delivered in their area and need to be collected from their office at amritsar.

We have been facing the issues several times before. If they cannot deliver why do they pick up item in the first place? Paytm would have shipped via some other couriers which can actually deliver.

Poor service from bluedart at amritsar. Many people in amritsar have been complaining against this malpractice. But no resolution yet.

The customer care neither resolves the issue nor they were willing to escalate issue to higher authorities at bluedart. They wouldn't share the contact numbers either.

Pathetic pathetic pathetic service by blue dart. You should feel ashamed of this. You should either rectify the issue or you should stop picking up the item from the shipper..

If you cannot deliver then make it known that you cannot deliver...in the first place..

Let other couriers company's pick it up.

Never ever ask the customers to come to office n pick up the item. That's bloody shameful practise. Shame on the people sitting on top and ignoring these issues..