Blue Dart Express — Worst delivery | |||||
Dear Sir I send a urgent consignment on 29.11.16 by Blue Dart Express Limited from Kolkata to Hyderabad (Docket No -[protected] ) but it was return back to me because there was non written of consignee's phone no on the parcel .I called the blue dart customer care[protected] but they told me the same version that "there was no phone no written on the packet .I am attaching the packet's photo graph for your ready reference where the sender phone no along with details address was clearly written on that .I also talk to the franchise person Mr S Paul but he wouldn't take any responsibility to resolve this . Again on 15.12. 16, I send the same document on same address along with consignee's Phone no by Blue Dart (docket no - [protected] ) from kolkata to Hyderabad .But still today it wasn't delivered due to the same reasons like before, but the tracking result showing it was reached at Hyderabad on 17.12.16 at 08.28 am (document attached ).I talked to the blue dart customer care executive regarding this but this time they are saying three phone no was not-reachable at same time and tracking result showing there was no department name /extension no on that. So if this type o[censored]nprofessional delay will happen again and again then how the people like me trust on them by sending there valuable urgent document by courier with bearing extra cost and who will bear the delay huge loss for delay delivery . So I request you take this matter seriously and take necessary action against them . TrackDart ™ - Tracking Details Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. To forward the details enter your Email ID, the recipient's Email ID and Send. Waybill No : [protected] Pickup Date 30 November 2016 From Kolkata To Hyderabad Status Returned To Origin At Shipper'S Request New Waybill No [protected] Status and Scans Location Details Date Time * Waybill No : [protected] Gbl Service Centre Returned To Origin At Shipper'S Request 09-Dec-2016 12:48 Gbl Service Centre Undelivered Shipment Held At Location 09-Dec-2016 07:05 Gbl Service Centre Undelivered Shipment Held At Location 08-Dec-2016 08:44 Gbl Service Centre Undelivered Shipment Held At Location 07-Dec-2016 07:25 Gbl Service Centre Undelivered Shipment Held At Location 06-Dec-2016 07:31 Gbl Service Centre Undelivered Shipment Held At Location 05-Dec-2016 11:18 Gbl Service Centre Undelivered Shipment Held At Location 03-Dec-2016 14:33 Gbl Service Centre Undelivered Shipment Held At Location 02-Dec-2016 09:29 Gbl Service Centre Need Department Name/Extention Number 01-Dec-2016 14:19 Gbl Service Centre Shipment Out For Delivery 01-Dec-2016 12:43 Gbl Service Centre Shipment Arrived 01-Dec-2016 11:28 Hyderabad Hub Shipment Further Connected 01-Dec-2016 10:06 Hyderabad Hub Shipment Arrived At Hub 01-Dec-2016 07:39 Calcutta Hub Shipment Further Connected 01-Dec-2016 00:26 Calcutta Hub Shipment Arrived At Hub 30-Nov-2016 19:54 Dumdum Shipment Further Connected 30-Nov-2016 19:18 Dumdum Shipment Arrived 30-Nov-2016 17:19 TrackDart ™ - Tracking Details Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. For delivery details of shipments not delivered, select undelivered shipments, enter your Email ID, select "Intimate Me" and Send. Waybill No : [protected] Pickup Date 16 December 2016 From Kolkata To Hyderabad Status Need Department Name/Extention Number Status and Scans Location Details Date Time * Waybill No : [protected] Gbl Service Centre Need Department Name/Extention Number 19-Dec-2016 16:00 Gbl Service Centre Shipment Out For Delivery 19-Dec-2016 13:23 Gbl Service Centre Shipment Arrived 17-Dec-2016 13:31 Gbl Service Centre Holiday, Delivery On Next Business Day 17-Dec-2016 13:07 Hyderabad Hub Shipment Arrived At Hub 17-Dec-2016 08:28 Calcutta Hub Shipment Further Connected 16-Dec-2016 22:20 Calcutta Hub Shipment Arrived 16-Dec-2016 17:35 Was this information helpful? | |||||
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Blue Dart Express customer support has been notified about the posted complaint. | |||||
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+91 79 6612 1212
Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
Yeasterday, I personally visited Gbl office at Nanakramguda, to enquire & clarify my address the cusstomercare madam noted everything in her note sheet & reassured that, the delivery must be done & the person must call me either of my 2 mob nos. but all in vein. Neither the delivery person bothered to call me nor the cusstomercare neither I got delivery of the postage. Rather found an flimsy comment.
Solution:
The delivery persons must call before delivery. The delivery person even if not call, should take photo of the nearest prominent place where from they could not trace.
Otherwise, the delivery boy will get the scope of not visiting nor calling & make a flimsy comment that, "address is not traceble".