[Resolved] Blue Star India — Ac outdoor unit leakage replacement - product f1200 / model ia318fnu

HARI KUMAR P S

Jun 21, 2022

Address: NO 41 , 1ST STREET, N S GARDEN, R A PURAM , CHENNAI -28

Dear Sir,

I have purchased your product AC on Flipkart on 20-04-22 . Please find attached invoice copy for your reference. and installation done on 23-04-22 . Within a week there was Gas leakage in the outdoor unit. The same was rectified on a temporary basis by the technician and they told us it will be replaced through a new one . I have followed up for one month and then only temporarily rectified on 27-05-22 . but still it has not been replaced.
Kindly update status in this regard otherwise kindly process the refund.

Thanks & Regards
Hari Kumar P S
[protected]

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Jul 29, 2022

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2022

Blue Star India Customer Care's response Hi Hari,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.