Blue Star India — AC taken to service center 2 weeks and till now, no response

Blue Star India — AC taken to service center 2 weeks and till now, no response

S Shahul7 from Chennai, Tamil Nadu May 23, 2022 May 26, 2022 This thread was updated on May 26, 2022

Hi Team, I have registered complaint in Blue star that there is no cooling on 6th May 2022. Person visited home on 7th May 2022 and informed us that Compressor has to be taken to service center for further check, separate team will come to collect AC on Monday i.e., 9th May 2022. But none visited or called, again i mailed to blue star customer care and finally AC and compressor was taken from home on 11th May 2022. Today the date is 23.05.2022, and till now AC is not back, at least what is the issue in the AC was not updated. Whenever i call them, they say Compressor is not available. They always say, we are going to collect compressor, we are on the way etc..but never called me back to inform whether they have got the compressor or not. Worst ever experience. Please help on this. Was this information helpful? No (1) Yes (0)
Blue Star India customer support has been notified about the posted complaint. Verified Support May 25, 2022 Blue Star India Customer Care's response Dear Shahul, We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis. If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details. Details Required : 1. Customer Name 2. Date of Purchase 3. Complaint Ticket no (if generated) We look forward to serving you and promise you our best service at all times. May 26, 2022 Updated by Shahul7 Shahul Hameed Feb 2019 B[protected] I have shared the requested details, now let me see, how long it takes to fix this.
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