Blue Star India — Asking money for replacing part in warranty.

Blue Star India — Asking money for replacing part in warranty.

S Shivkant Chaudhary Jun 24, 2022 Jun 24, 2022 This thread was updated on Jun 24, 2022

Have purchased RO water purifier in Sep 21 with 1year of warranty. Now when I call them for a complaint the technician visited said that the additional boul of filter is leaking, it is required to replace that and it will cost 2200/- RS under warrenty. The what is the use of warrenty then i have purchased it for around 8500/- and after 9 months a filter is leaked and I have to pay 25% money of RO cost to get it serviced. Please sale it without warrenty then, it is a strategy for making extra money. You put local and poor part with a new water purifier. So that you can make money by replacing that even in warrenty. Was this information helpful? No (0) Yes (0)
Blue Star India customer support has been notified about the posted complaint.
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Blue Star India Customer Care

from Noida, Uttar Pradesh

Jun 24, 2022

Verified Support

Hi,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.