[Resolved] Blue Star India — Blue star water purifier-complaint

vinni11

Oct 28, 2022

Address: 28-396/2,sita ram street,ramnagarcolony,near arcot buildingb

Greetings of the day,

Hope you are doing well.I have purchased blue star water purifier from flipkart and it has been just three years and in this time period the internal purifier has been stopped working once in the first year of purchase and I had spent almost 3000 to fix it and again now it stopped working and to repair the purifier it is said that I have to spend 6000rupees and you know what is funny the cost of the purifier itself is 9000.

I am really frustated with your product and I request if you do not know how to deliver quality products for the customer then just stop doing it.

Who is responsible for the money I have spent on your purifier???who is gona replace a brand new purifier for me??I just need some answer from you.

Thanks and Regards,
Cattamanchi Vismitha

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Dec 4, 2022

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2022

Blue Star India Customer Care's response Hi Vinni,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.