Blue Star India — bluestar ac

Address:

1/43 rajendra prasad colony., Kolkata, West Bengal, 700033

I bought blustar ac with model no 3hw18satu indoor &3hw18satu on 18.12.2018 from khosla electronics (34, gariahat road, south kolkata-700031) on being councelled by salesman sanjit sarkar (Ph-[protected]). Khosla sent the installation men who harrassed my parents & me for not buying the water pipe of ac behaved rudely with us. But the ac is not cooling when we r using it after 3 months so we registered complain. The bluestar technician just ignored our demand of reinstallation & just solved the gas leakage from the so called"new ac". But now also its not cooling & my parents are suffering in this hot sultry summer. We suffered enough of harrassment during installation & miserble service from newly bought ac. We now demand either our money back or replacement of this second-hand ac we r now handling with a new one. We have another ac from carrier company which is working since last 3 years smoothly. We didn't expect this horrble experience from bluestar we ae facing now.