Blue Star India — Wac 1.5tr 5w18gbtir-32ss inv

Address: C-8, UG-4,DILSHAD COLONY,DELHI-110094

I purchased abovementioned window ac on 30/06/2021 from nutan electronics, dilshad garden.Fews days my ac stop cooling all of sudden.On filing complaint mechanic told that fan motor is to be replaced. After changing fan motor still when it was not working he told me that pcb was also not working and it also need to be replaced.
My product is only 11 month old and effectively it worked only for three operating months.I purchased blue star product under impression that company gives world class products but in my case it does not sees to be the case and i have been given defective piece by the company.
Therefore kindly replace my product immediately as it also gives bad name to the company .
Rgds
dharmesh kathuria
mob [protected]
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Blue Star India customer support has been notified about the posted complaint.
 
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Hi Dharmesh,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.

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