[Resolved] Blue Star India — Worst service from bluestar - newly purchased ac not working. | |||
I have purchased the bluestar split inverter ac on 26th march from vijay sales, pune. The installation for ac was done on 30th march 2017 under call number j[protected] and technician was not able to start the ac due to communication error he was getting in the ac. He told me to raise a complaint so that a person from bluestar can look at it and rectify the issue. I have raised the complaint number b[protected] on 3rd april at 1: 00 pm. The customer care person told me that dealer from supra enterprises will respond you in 24 hours. The time has already passed and the dealer is not picking up my phone neither he is calling me back for when he will rectify the issue. The service i am getting from bluestar is very worst.in this case, now i don't want to continue with this faulty ac. Please take this ac back and provide me the refund at the earliest. Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Blue Star India customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Blue Star India Customer Care's response Dear Sir, Greetings from Blue Star Limited! We sincerely regret for the inconvenience caused to you. As per your concall with our Sr. Service Delivery Engineer - Mr. Kevit Patil (Mobile no-[protected]), the Installation is scheduled for 9th April 2017(Saturday) as per you convenient time. For any further query or clarification you can also contact Our Area Manager Mr. Chandrashekhar Kathane (Mobile no- [protected]) or the under signee. We shall look into matter and action the same at the earliest. We look forward to help you and assure you of our best services at all times. Thanks & Regards, Sunita D’costa Escalation Management ACRSG Group Blue Star Limited [protected]@bluestarindia.com Contact Number[protected]. For any assistance, please call on our 24 hours toll-free number[protected] or send an email to log your call to [protected]@bluestarindia.com. Or you may send an SMS "Service" to 57575. | |||
 2 Comments | |||
Comments
Where will that Kevit Patil come from? He is the one who has cheated with some lady and was locked up.
Don't trust this traitor at all.
Don't trust this traitor at all.
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+91 22 6668 4000 [Mumbai]
+91 44 4344 4000 [Chennai]
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Ticket ID : B[protected]
Still not solved in past 5 days...