Bmc Garbage Pickup Department — Pick up van does not halt to pick up garbage

Address:

80,Kalina village, ground floor, Opposite Rustic View Society, Santacruz East ,Mumbai - 400029.

The pick up van that comes to pick up garbage in Kalina big village, blows his Van horn recorded music all the way, but when he comes at about 300 feet from Soma Enclave society he puts his recorded music off, we are senior citizens staying at house no. 80 Kalina, ground floor, during this pandemic we are unable to go to the garbage bin as it is about 500 feet away from the house. On his return from collection from the bin we request him to take but he refuses to take saying it's over loaded.
I request you to ask him to play his recorded music till the collection point, so that we can come and put the house garbage into the van. I once again request you to do the needful as we're senior citizens and not going anywhere outside our house due to the present situation.