BMW India — bmw parsoli surat. car mess up.

Address:

395002

I had given my 5 series car no gj 5 jf 1900 to parsoli mothers in surat in july or august last year for 2 dents to be repaired. I received my car back on nov 27th. When my driver got the car from the workshop, the ac and the audio system of the car was not working and a part of side door panel was changed.. We got on to parsoli motors and send the car back. They said that the blower fan of the car has been missed in ahmedabad workshop. After 7 days the car was again returned with just the blower fitted. But no cooling n nothing more done.

Then we were told that there was no gas in the company so pls call us after 5 days they will arrange in meanwhile. And then later they said that company audit is going so pls hold for another few day. And then they vanished.

In the mean while i got a call from bmw company that the dealership of bmw with parsoli has been cancelled and all will be taken care by bmw india directly within a month time

Pls check your records in your system my complain is there in month of december early i think.

We waited and called bmw on helpline a number of times all this time to get the matter solved as assured.

Now finally a temperory service centre has been opened by bmw and as last week i gave them my car they stand clueless of everything. And they have given me an estimate of 4lakhs plus.
I am surprised.

It’s nearly 9 months my car is standing idle.
1. It’s getting depreciated
2. I am paying for annual insurances
3. And i am not able to use the vehicle.

If you wish i can send you my call records of nov and december how many call i have made to parsoli motors both in ahmedabad in surat.

I am looking forward an early response.
My complain was registered in ur customer care in nov december pls check

Present concern person of infinity motors bmw surat
Bhargav lakhani. [protected]

Parsoli motors representative
Ahmed [protected]

I also own mercedes’s e class
And audi a6

There is no question to go down for false complaint. My car key record of bmw also shows no use of car in 9 months.

Pls look into the sad state and do needful at earliest

Thanks
Sandeep dawer
[protected]