BMW India — non available service centre in ahmedabad

Dr Paras Shah

from Ankleshwar, Gujarat

Address:

Ahmedabad, Gujarat, 380006

Dear sir,

I am having bmw x3 with service and warranty contract. Car and contract was purchased from parsoli motors, ahmedabad. My car is due for the service but parsoli motors has refused as they have closed down business.

Kindly let me know where and how i can get service of my car bmw x3? Should i stop driving it? If so company will provide me alternate car for my daily moments?

I have already written email for the same and had talk with mr mukesh kandpal, bmw india customer service four days back. However he has not solved my problem. Is this way bmw india work after taking 4 years advance money from the client for the service? Should i stop using my bmw x3 car due to company do not have basic support center in metro like ahmedabad?

Awaiting your reply at earliest

Dr paras shah
[protected]

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BMW India customer support has been notified about the posted complaint.

Jan 06, 2018

Mahendrasinh Rajput's response YOUR WINNING PRIZE OF 3.6CRORE INDIAN RUPEES AND HP LAPTOP WILL ARRIVE INDIA TOMORROW MORNING THROUGH OUR COURIER AGENT DR. MORRIS MORGAN BY BRITISH AIRWAYS FLIGHT NUMBER; BA0257. KINDLY SEND YOUR VALID ID PROOF VIA EMAIL; [protected]@diplomats.com HELP LINE; [protected]

Jan 08, 2018

Updated by Dr Paras Shah Dear Sir,

I am having BMW X3 with service and warranty contract. Car and contract was purchased from Parsoli Motors, Ahmedabad. My car is due for the service but Parsoli Motors has refused as they have closed down business.

Kindly let me know where and how I can get service of my car BMW X3? Should I stop driving it? If so company will provide me alternate car for my daily moments?

I have already written email for the same and had talk with Mr Mukesh Kandpal, BMW India Customer Service four days back. However he has not solved my problem. Is this way BMW India work after taking 4 years advance money from the client for the service? Should I stop using my BMW X3 car due to company do not have basic support center in metro like Ahmedabad?

Mr Mukesh was not able to answer my simple questions regarding my service, warranty on telephonic talk (If company wish I can mail recording) and even in his email (can read below) he has not bother to answer about my these questions. I am a doctor and drive my this car every day around 150 km. If in emergency if I could not attend my patients, will company take responsibility for not servicing my car on time even after doing prepayment?

Awaiting your reply at earliest

Dr Paras Shah
[protected]