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boAt Complaints & Reviews

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Last updated Mar 29, 2023
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boAt reviews & complaints page 152

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Address:Houseno. 1970 panaudyan narela delhi 40, House no. 1970

The product was already opened I ordered three things the first product was registered for return but the complaint was abolished by the delivery guy and second product was
Already opened it had a mask in it but the mask was already opened in this state the product like a sensitive mask was opened and used i want a refund
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Hey. My order no. Is #388641 and it’s been so long but still my order is not dispatch been waiting for so long. Ordering direct from boAt website was a bad idea.
    May 29, 2021
    Complaint marked as Resolved 
    I ordered boat products long days ago but still it’s not dispatched. Please help on. My order no. 388641
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      Hi,

      I order earphones on the 15th of May but it is 2 weeks now and I still haven't received the product. I have received the free mask which the company provides but I don't want it and happy to return it. I have been calling the customer service but get the same answer to wait 24 hours or 48 hours and that I will get a call from the team but I'm still waiting for the call. The delivery status is showing RTO but the lazy Boat team is not bothered to call and update me on it.

      Each time the team says your product is safe with us. I don't want it to be safe with you! I want the product in my hand! I called them again today and they now expect me to wait till next Tuesday! If you can't deliver the product then initiate the refund right now on very high priority.

      This is a waste of my time and my energy! One of the worst services I've ever experienced.

      My order number is 366661. Kindly take back your free mask and initiate the refund of my priority product.

      Thank you
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        I had cancelled a boAt accessories on 13May2021 for which refund was to be completed by 7working days as mentioned. Later when I tried contacting customer service executive told me it takes 10days and today (28May2021) after 15days the customer service executive says its 30 days process. Its a worst experience overall. Feels no trust in this brand. I request for my refund soon.

        Order ID -360742
        +1 photos
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        I am having similar issue, I ordered on 13th may and cancelled order on 15 I emailed twice but no response ..

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          Website:www.boat-lifestyle.com

          I applied for claiming my warranty on Boats Airdopes 441pro, on 4th May I received one message from blue dart that they will collect the product from me on 4th and I gave them the product . Since than I'm tracking my product .

          They gave me a waybill number . Now when I'm checking my product on your website, there isn't any updates from your side since 4th May .
          The link is not working.

          When I checked with blue dart, it's showing that the product has been delivered on 7th May .

          It's been more than your expected resolution time, still no update . I've called your customer service, there also no response . I wrote email to which I got automatic reply.

          Claiming warranty on a defective product product shouldn't be this hard.

          I know situations aren't well right now but atleast give me some updates please.

          I'm a student and I need my earphones . Kindly understand 🙏.
          boAt customer support has been notified about the posted complaint.
          May 28, 2021
          Updated by Raj.30
          These are few screen shots

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            Address:Sri Nilaya, Kongrabettu, Manihalla, Bantwal Taluk, Dakshina Kannada, Karnataka, Bantwal

            I had filed a complaint about a boat earphone (boAt Bassheads 100 in Ear Wired Earphones with Mic(Black)
            Amazon's) which i bought on amazon,
            And it was collected by courier partner on 11th may 2021. After that i didn't got any reply for them. I again sent mail two times that why i haven't got any updates, but still no reply from boat.
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              Address:Varun Fashion Center,oswal kothari mohalla Bikaner

              Hi,

              I have made an complain for Airdopes 171 Gold, which tracking ID is : 2297009
              I get replaced airpods today. I don't get the lead of charger and Silicon along with it.

              I have submitted the same when they came to pickup my old product. Neither it was in box.
              Please do needful. For your Reference Order Id is [protected]-2297009
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                Mic of hearphone 103 basshead black is not working and due to corona lockdown i am not able to visit service center as it is shutted down.
                And in between my warrenty period is about to expire.
                Plz suggest any alternative
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                Hey i am thankful for boat service today my bluetooth replaced due to lockdown its delay but i am happy my issue was solved thank you boat
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                  Address:92b, block a3, street no. 7 dharampura Najafgarh new delhi 110043

                  Last year my boat rockerz 255 was not working well, so i placed a complaint and boat picked up my product. Today 11 months are completed i haven't heard anything regarding to my product from boat. Neither they reply to my mails and calls, I haven't received my product back still after 11 months. When will i get it back?
                  +2 photos
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                    Address:Jokihat in front of refral hospital, Wakil market jokihat araria, Jokihat in front of refral hospital, Wakil market jokihat araria

                    Boat bassband earphone sound problem
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                      My headphone speaker are not working, invoice is attached with the mail, please resolve my query as soon as possible.invoice number:; OD[protected]
                      +1 photos
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                        This page. https://support.boat-lifestyle.com/complaintregistration
                        Not accept my complaint .it's say page moved permanently to a new address or it raise another issue invoice failed to upload then again I upload invoice again it raise same issue .
                        How can I claim my boat Rockerz 400 black warranty how can I solve my issue
                        I bought boat rockerz 400 from ShopClues. My boat Rockerz 400 not getting power one till I charged them last time for 2 hours. My boat rockerz 400 working with aux cable but not working with Bluetooth. Please solve my issue as soon as possible
                        Thanx
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                          I ordered boat rockerzz 330 from the official website . there i did not create any account, just selected te product and easily get to the checkout and there provide the delievery address gmail and mobile number . It doesnot require any account to be created so i proceed to checkout and payment was debited but there is no update in the order status . please either give me the product or return the money .
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                            I have placed my order on 15 th May 2021 from boat's official website..it's been ### 10 days I have been calling this number [protected]..the executives at boat just say you will receive a call from the executive in 48 hrs but I didn't receive any..I have been continuously calling this number but I am not getting any help..neither am I able to initiate refund not able to track my order. I suggest don't order boat products from their site..it's a scam.. pathetic service executives and services provided are even more worse.. highly disappointed with boat
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                              Address:PRAKASH Conputers baheri

                              Mere payment ko 14 days ho gye but payment refund nhi hua 355928 order id
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                                Address:111A/70 ashok nagar kanpur

                                Myself kushagra shukla, i gave my boat airdopes 461 for replacement under warranty period, but there is no message from there side about my airdopes . Can u please help me
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                                  Website:Www.support.boat-lifestyle.com

                                  My boat Airdopes381 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 22 days, i found that the product has been wh handover but i haven't received my earphones!!!
                                  I want my earphones back.
                                  Today 22 days complete write my compain
                                  Boat said that at the time of complain 10-12 we provide ur replacement. I tried to call them and mail them but but they are not responding to me what should i do

                                  ticket number 2332803
                                  Awb number[protected]
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                                    My boat Airdopes381 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 15 days, i found that the product has been wh handover but i haven't received my earphones!!!
                                    I want my earphones back.
                                    Today 21 days complete write my compain
                                    Boat said that at the time of complain 10-12 we provide ur replacement. I tried to call them and mail them but but they are not responding to me what should i do

                                    ticket number 2332803
                                    Awb number[protected]
                                    +1 photos
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                                      I have bought the red basshead wired earphones. It has 1 year warranty. the problem is that, earphones are just receiving the audio not transmitting. I request repair for this product as soon as possible. If not refund my money. I have attached the invoice below
                                      +1 photos
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                                      My Name is Anami Thakkar [protected]

                                      Still 15 days gone

                                      Waybill No [protected]
                                      Pickup Date 31 May 2021
                                      From Baroda
                                      To Padagha
                                      Status Shipment Delivered
                                      Date of Delivery 01 Jun 2021
                                      Time of Delivery 14:53
                                      Recipient Company Seal
                                      Reference No 2417862

                                      Dear Boat Team,

                                      My Name is Anami Thakkar [protected]

                                      Still 15 days gone, I am not getting my earphone back 15 days goes already no one can call, seriously very disappointed form service, never suggest to anyone to buy boat, , Please resolve if possible ASAP

                                      Waybill No [protected]
                                      Pickup Date 31 May 2021
                                      From Baroda
                                      To Padagha
                                      Status Shipment Delivered
                                      Date of Delivery 01 Jun 2021
                                      Time of Delivery 14:53
                                      Recipient Company Seal
                                      Reference No 2417862

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                                        Dear sir
                                        In reference to my service request number 2329609, it is to intimate that the pick up has been done by your courier partner on 07.05.2021 at 14:00 PM. But i have received a email from your side that our courier partner has cancelled your pickup. although he has already picked up the product. I am emailing you continuously for the confirmation of my product pickup but you are not replying anymore.
                                        Please look into this matter asap.
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