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boAt Complaints & Reviews

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M
Mahesh Meduri
from Powai, Maharashtra
Dec 15, 2020
Jul 19, 2022
This thread was updated on Jul 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have ordered boat airpodes from boat website directly on sale upto now the product is not shipped at least or no status of the product when I track the product it shows the order is not available but I can see the same order id in the website and boat mobile app. Order id is 112753 and it was ordered on dec 11 2020. Upto now no response from boat not able to send email to given address or call customer care service number. When can I expect this resolved did anyone face same issue and guide me with process to get my product.
+3 photos
Dec 15, 2020
Complaint marked as Resolved 
I havent received any update or anything from the company why the status changed as resolved please re open the case
boAt customer support has been notified about the posted complaint.
Hi I m facing the same issue from boat official.

theepan1999's reply, Jan 19, 2022
I am facing the same now what did you do bro
I have order boat eardopes 131 from boat app and payment was deducted but till now it's not even shipped and when I tried to track it it's showing order I'd not avaible but u sended me this order id, and I am able to see order on boat app and boat website, so please ship it fast ... My order I'd 213445
Name -Rakesh kumar

Jimmy Godad's reply, Nov 18, 2021
When did u receive order can u please tell me
I also have same issue. I ordered Boat Airdopes from Boat website order no is #288614 at 08/04/2021. Order not sipped yet. pathetic service by Boat company. Give me my money back.
Jimmy Godad's reply, Nov 18, 2021
When did u receive order can u tell
I have ordered Bluetooth earphone from Boat on 8-April which is not delivered as on 29th April. Now they are not sharing any update, even I can not connect with them.

Order Number: #287156

Courier returned it to Origin place at Boat.
Invoice image attached.

Regards,
Nitesh Tiwari
Mob. [protected]

Boat is not even dispatched my order... This is just so pathetic now I realized that i should have ordered it from flipkart rather this official website they just display the same message again and again
Order no 334017
My boat product order 363012 was placed on 14th May and it is still not shipped. I can't even contact any customer service to know the delivery date. Flipkart would have been better as it would have delivered in just 2 days. Pathetic service boat. Either intimate the delivery details or refund my money.
Hey. My order no. Is #388641 and it’s been so long but still my order is not dispatch been waiting for so long. Ordering direct from boAt website was a bad idea could have order from Amazon even from there I could get it with-in a week.
I have the same issue with order ID 465339.
It's ordered on 13th of June and the status is shown as pickup Exception last on June 17, after that status is not updated. What should I do now?
Any of your complaint got resolved?
I am getting a same issue. My order Id is 641753 and my order has not been even dispatched since 5 days. I would have ordered from Flipkart. All thanks to BoAt's great service, they dont even have any coustomer care support. I just want my order to be delivered as I have waited for a long long time.
Nikita shrma's reply, Oct 4, 2021
Is it solved please tell and reply
I am getting a same issue. My order Id is 641753 and my order has not been even dispatched since 5 days. I would have ordered from Flipkart. All thanks to BoAt's great service, they dont even have any coustomer care support. I just want my order to be delivered as I have waited for a long long time.
Naman luthraa's reply, Sep 9, 2021
Is it delivered yet ? Or not ?
I have ordered the product yesterday on 3 October and my product it not yet dispcahed please look after it I have paid also.. please dispatch it and diliver it fast I trust the site so please look after the problem.i will be happy of you will resolve the problem fast I have high hope...
Thankyou and kindly look after the problem please...

I have ordered boat airpodes on 2 Nov, 2021 from boat website directly on sale upto now the product is not shipped at least or no status of the product when I track the product it shows the order id is not found
Order Id is #1010637
When can I expect this resolved did anyone face same issue and guide me with process to get my product.

I have ordered boAt Rockerz 235 Pro from website on 30th March 2022, when i track product it shows the order is yet to be dispatched it already a week there no update on dispatched i have also mailed no reply from them. When can i expect my order to be dispatched.

I have ordered the product on 14th but I am not any information about it till now . By calling it agent they are telling no order is placed on the attached order no. Please help with it as soon as possible . And the payment was deducted.

I have order from boat app my order no is 2230791 i have order on 21 june my order is still not dispatch yet
Dear Sir,
Order Number: #2356198
I have ordered Bluetooth earphone from Boat on 8-July which is not delivered as on 18th July.
Courier returned it to Origin place at Boat. Now they are not sharing any update, even I can not connect with them.
Address pin code was wrong so not delivered. Pls forward this product on right address.
Baba kirana & General Store, Bamori, chauraha, Tonk Rd, Kherda, Sawai Madhopur, Rajasthan 322001

Regards,
Jitendera Gour
Mob. [protected]
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    revathi ask
    from Powai, Maharashtra
    Dec 14, 2020
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    Address:ISRO layout canara bank Bangalore -560078
    Website:www.consumercomplaints.in/new_complaint

    I have purchased the boat earpod through Amazon but now one side it's not working light in blanking on it kindly check in to this issue and do the needful
    +2 photos
    +1 videos
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      Sagar789s2
      Dec 14, 2020
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      Since my bluetooth is not working I have raised complaint then they collected the bluetooth from me on June 8 and assigned me a ticket id 1157604 and said we will return you in 10-15 days but it's been 6 months .whenver we call or mail no response from them at all
      boAt customer support has been notified about the posted complaint.
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        V
        from Powai, Maharashtra
        Dec 14, 2020
        Dec 20, 2020
        This thread was updated on Dec 20, 2020
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        I got different product

        Hello Support Team,

        I am finding it very difficult to get a support team and hence the email.

        The product replacement due to a faulty earphone that we received is an incorrect one. This could be due to the invoice that we sent were 2 pages and the first page is what the team referred to. The person who collected the replacement did ask about it and we clearly told him it is the second one which the team should...
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        Deenoshka Gonsalves
        from Powai, Maharashtra
        Dec 14, 2020
        Dec 14, 2020
        This thread was updated on Dec 14, 2020
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        Address:Bldg D - Flat S1, Jackbib Residency, Dongorim Navelim Salcete Goa

        I had purchased a Boat Stone 200 from the Official Boat Website.

        The marketing is so bad that it is not clear on your website, if Stone 200 or 200A has Alexa built in.
        However, I tried returning the product.

        1. The reverse pickup took 20 DAYS
        2. The reverse pickup was held on 26 OCTOBER 2020 and today is 14 DECEMBER 2020. Still no news of MY REFUND!!!

        The worst Experience. Thought Ill try an "INDIAN BRAND" but had the worst experience.

        The joke is that "BoAT" markets itself as *fast and efficient service* !!! XD
        boAt customer support has been notified about the posted complaint.
        The Customer Service Phone number keeps me on Hold.
        Their Instagram Handle asks me to have "PATIENCE".
        and the local service helpline tells me he is "HELPLESS" and will get back to me.

        The product sound and quality is great, However if at all you buy a wrong product or the product is faulty then God alone can save you. Cause Boat service definitely will not.
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          Mithun180
          from Powai, Maharashtra
          Dec 14, 2020
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          I have ordered boat rockerz airdopes 441 there is no update on shipping and no response from costumer care
          boAt customer support has been notified about the posted complaint.
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            101985
            from Powai, Maharashtra
            Dec 14, 2020
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            Address:House no. - 75 2nd floor hari nagar ashram , new delhi -110014
            Website:online

            WHEN I CALLED SOME ONE AND CONNECTED BY BLUTOOTH complete Voice repated in blutooth. and second auto disconected blutooth when called some one.
            boAt customer support has been notified about the posted complaint.
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              rcrahul7503
              Dec 13, 2020
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              Address:house no 803, block c sgm nagar, nit faridabad near patel chowk

              Dear sir,
              we have ordered boat 235v2 order no #101622 and ordered date 29.11.2020, but why order not dispatched till now. feel free to contact mobile no - [protected] and email- [protected]@gmail.com
              please treat it as on urgent basis because 15 days has been passed.
              thanks & regards
              rahul chaudhary
              boAt customer support has been notified about the posted complaint.
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                Barbie Juneja
                Dec 13, 2020
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                Hopeless service
                Delivery takes a lot of time
                boAt customer support has been notified about the posted complaint.
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                  Coolest_ BadBoi
                  Dec 13, 2020
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                  Address:Post- Thavar, Ta- Dhanera, DIST-Banaskantha, Gujarat

                  Replacement my boat airdopes 412 nd send me boat airdopes 441 please give me my airdopes
                  boAt customer support has been notified about the posted complaint.
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                    harsh010
                    Dec 12, 2020
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                    I purchased Boat Rockerz 450 recently(2-3months before) from flipkart
                    firstly i replaced them due to connectivity issue and low sound quality then i visited again at Boat service center in Kalkaji again because of sound leak problem and when they replaced the headphones now again connectivity issues are there. what the hell is happened with Boat products, every single piece has one or other problem and they don't even fetch us and collect the product. we have to go to the center and do the deed required. I am very dissapointed with the service .
                    boAt customer support has been notified about the posted complaint.
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                      mozika
                      from Surat, Gujarat
                      Dec 12, 2020
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                      Address:#239/1 PLOT NO 9 1ST MAIN 8TH CROSS RHB COLONY
                      Website:Consumer complaint. Com

                      The warranty is for 1 year and it is been 4 months iam facing issues in one side of the earphones iam trying to register a complaint but the boat website is not at all taking the complainant iam facing issues and want a replacement the customer service is not at all responding
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                        pulok71
                        from Mumbai, Maharashtra
                        Dec 12, 2020
                        Sep 10, 2021
                        This thread was updated on Sep 10, 2021
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                        Address:A1-102, Hyde Park, Plot No.-8, 9 & 10, Sector-35G,, Navi Mumbai, District-Raigarh, Maharashtra, Kharghar

                        Despite repeated attempts the company is not fulfilling it's warranty conditions of responding for a service call for a faulty wireless Bluetooth Headphone by not generating any valid ticket number for the complaint already launched in their service portal
                        http://support.boat-lifestyle.com

                        On the contrary the company is gone to a hiding mode and tries to confuse the warranty claimers like me, by sending the contract addresses of it's service centers with an outdated contact numbers.

                        After trying the various ways, I'm lodging this complaint to curb the lacklustre attitude of boat India managers to provide the free warranty service as per the purchase terms.
                        +2 photos
                        boAt customer support has been notified about the posted complaint.
                        Hi
                        >
                        > This is so annoying, kind of service I'm getting through you people.
                        >
                        > I have received my replaced ordered but
                        >
                        > 1) I have ordered black boat Strom watch but replacement sent blue ...?
                        > 2) Received watch is without any packing of boat..No warranty card, no manual nothing has been sent.. even not in boat box.
                        > 3) Received watch looks like ... just an old watch or used watch...
                        >
                        > Kind of service I'm getting is so irritating..Not at all worth buying with your brand.
                        >
                        > Pls replace the product immediately...Or refund my amount.
                        >
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                          Gayathri315
                          from Bengaluru, Karnataka
                          Dec 12, 2020
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                          Hi my ticket number is 70345 and order ID is 87874 and u guys have taken my product and still not received refund . u guys don't even respond to my mails and the your customer service number is trash . Im a social media influencer . I just want to say everyone and make everyone aware of this BoAt products and customer service to not loose there money like me. this is the worse customer service I have received.you guys took the product and after that I haven't even got a single update on my product.
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                            Karthick1995
                            from Powai, Maharashtra
                            Dec 12, 2020
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                            Address:5/42, Bajanai kovil street, Ramapuram, Chennai-600089, Tamilnadu,india

                            Ordered boat rockerz 355 bluetooth headset but not received products r refund my money back, waiting for update delivery related but no in boat rockerz app, app saying your order I'd is incorrect please help
                            +2 photos
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                              S
                              Shinil Tony Abraham
                              from Powai, Maharashtra
                              Dec 12, 2020
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                              I ordered boat airdopes from their site but they have not shipped the product even after 40 hours. I am in dire need of the product. So, it would be really kind of you, if you help to resolve this problem.

                              (I am enclosing the details of the purchase but due to security reasons I not providing the shipping address)
                              +1 photos
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                                Chandrashekhar Anuragi
                                Dec 12, 2020
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                                Address:Stret no.24 tanka wali basti, ferozpur,punjab-200015

                                Dear boat team
                                This is to infom you that I have purchased an item of boat grenade speaker 5w . It is not charging and also not working properly.
                                Item detail:
                                boat
                                Model no. Stone grenade speaker 5w
                                It's invoice attach with it.
                                Please solve it on urgent basis.

                                Charandrashekhar anuragi
                                [protected]
                                Ferozpur,
                                Punjab-200015
                                +1 photos
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                                  ddaksh kumar
                                  from Powai, Maharashtra
                                  Dec 11, 2020
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                                  Address:Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-400063

                                  I had purchased watch storm from boat with order id 80667

                                  i had returned it but no refund is provided and they shipped back the product to their warehouse they
                                  boAt customer support has been notified about the posted complaint.
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                                    A
                                    Aniket Sonwane
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                                    Regarding the Replacement product

                                    Hey Boathead I am Aniket Sonawane my product name is Boat Airdopes 441 Spirit Lime [ colour ] .
                                    So, my reason to mail you or to reply you after the product is being delivered to me is, you received my Replacement Request you Replaced my product also it is so good for me but the product you have given to me is in Red colour You Totally Replaced my Airdopes and the main thing is you Replaced that colour is good one but you have not given...
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                                    Rishabh Singh Rathore
                                    from Powai, Maharashtra
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                                    Address:Praygaraj Uttar Pradesh

                                    Your delivery company is providing fake update on delivering replacement order on your product . I am harassed by their behaviour . I have expected my order on 7 th Dec 2020 but till now I have not received it.
                                    +1 photos
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