[Resolved]  Boat — Boat airdopes 381 service issue

I have bought a boat airdopes 381 by June 26, 2020 and after a month only it's right bud's touch stopped working. so I filed a complaint against it by 30th July and it got picked by 1st August. It has been 18days now and still I haven't received my product.when I track it, it's showing WHHandover. They are not giving reply to any calls and mails. I have to travel after a week and I don't know whether I'll be able to receive it or not.
Ticket number-1350178
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Sep 3, 2020
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The current status is showing that the replacement product has been issued by 21st of August. Please update the delivery details.
Pranat Mishra's [Complaint's author] reply, Aug 26, 2020
Ticket number 1350178
I have bought Airdops381 on 15 Feb 2021 and 2 month it is not working properly then I have given back to the boat company and then I have filled the complaint and my product was picked up on 10/5/2021 and today date is 20/6/2021 and still I have not received any message to the boat company. Today is 40th day and still I have not get my Airdops381

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