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Boat — boat replacement of headphone not received, ticket no.1155911

One side of wireless headphone was not working properly, so i raised complaint on 6 june 2020 and product is picked on 10 june 2020, after tracking my shipment it shows whhandover on18 june 06:29 pm. Now 15 oct 2019, its been so many days still no update from boat. Customer care not responding for calls and mails.
And the tracking i'd is[protected] on

Please help here i want my headphone as early as possible... And update to.
Ticket no. Is 1155911

Complaint Status

[Jun 23, 2020] boAt customer support has been notified about the posted complaint.
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    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063