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[Resolved]  Boat — boat rockerz 255 malfunction

Address:Chennai, Tamil Nadu, 600125

Hi,

Bought this earphones one year ago and there is a wiring problem in my earphones and the wire has come out of that insulated cover. And so there is loose connection in the audacity. I don't know how the wire comes out of the layer and it's very dangerous if we touch it. If there is any shock in the wire, then it would turn dangerous. Please look into this and get back to me asap. I recommend to take my device back and repair the same and send it back to me.
Please get back.
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Apr 17, 2020
Complaint marked as Resolved 
boAt customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2020
boAt Customer Care's response Hey boAthead sorry for the inconveniences caused to you please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve this issue asap.
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Comments

I have purchased 13nov 2019, first one month it's one side not working, then two sides not working.I request you pls replced head phone and give me other head phone.
Reply
Rudranarayan's reply, Mar 3, 2020
It's not working
Iam using boAt stone 700a for past 6 months . Iam well satisfied but please add Google assistant instead of Alexa.
Please considered my request
Reply

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