Boat — Boat rockerz 333 pro blue colour

Address:Golabari, Teliamura Tripura pin, 799205

Hi boat Team,

I placed an order on 06 December 2021 2.28pm .i.e. for Bluetooth earphones (ordered copy attached). But I didn't receive any update on the status of the order.
When I are trying to track the order it is only showing one message ("Your order is almost ready to be shipped. Sit back and relax, your trip to Nirvana will begin soon ").
This item has not been dispatched yet. It was mentioned in the website that order will be delivered in 3-5 business days but that order is still waiting for dispatch.
Also I have called multiple times to customer care of boAt but we did not receive any satisfactory and good response from customer care.
Please let us know the reason why the order has not been dispatched yet.
Kindly help us in the fast delivery of our ordered products and also escalate this issue to the higher authority in boAt.

Order detail:
Order number: 1164220
Order item: 1 boat rockerzz 333 pro bluetooth earphone
Bill Paid 1299/-
+1 photos
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