It has been over one month but no updates regarding replacement/repair of my defective boat rockerz 385 earphones.. Although a ticket number 842468 is issued for replacement of product by boat but on checking the status of complaint it shows that replacement product issued on 03 jan, 2020 but haven't received the product yet.. On contacting the customer care of boat they are not giving any satisfactory reply for the delay
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boAt customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2020
boAt Customer Care's response Hey boAthead sorry for the inconveniences caused please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve the issue asap.
Regards,
boAt Crew
Jan 27, 2020
Updated by Avi2311 Email provided by Boat in comment is invalid
Jan 27, 2020
Updated by Avi2311 However on contacting boat customer care they always says that your product will be dispatched by today but i think they have a different meaning of today..
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