[Resolved]  Boat — Delayed replacement of Airdope 131 black

My airdopes have been picked up by the xpressbee parcel services on 28of the July. What's the status of my complaint?. It's been more then 15 days as mentioned by boat about the time duration for replacement. I have contacted the boat customer care number almost around 10 times. And i have the screenshot of the acknowledgement for the transit with the consignment number shared with me by xpressbee to 3 different mail IDs shared by boat customer care executive for 5 times. From last month I'm getting false promises that my issue is been escalated to the higher official and my product will be picked up with 72 hours, 48 hours so on. But till now I didn't any notification regarding that and my product isn't delivered to me. It's almost 5 months got over!
+3 photos
Was this information helpful?
No (0)
Yes (3)
Jan 25, 2022
Complaint marked as Resolved 
The issue is not solved yet!. It shows the issue is been resolved!. How is it possible?
boAt customer support has been notified about the posted complaint.
Complaint comments 


Boat's after sales services are really worst. Queries are not resolved within time and takes around more than 2 weeks to respond.
It's my last product I have purchased of Boat.
I have contacted them. And everytime they promise to resolve the complain
And even after more than 15 days they are saying it will take around 7 to 10 days to deliver the product.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    View all boAt contact information