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[Resolved]  Boat — Delayed replacement of Airdope 131 black

My airdopes have been picked up by the xpressbee parcel services on 28of the July. What's the status of my complaint?. It's been more then 15 days as mentioned by boat about the time duration for replacement. I have contacted the boat customer care number almost around 10 times. And i have the screenshot of the acknowledgement for the transit with the consignment number shared with me by xpressbee to 3 different mail IDs shared by boat customer care executive for 5 times. From last month I'm getting false promises that my issue is been escalated to the higher official and my product will be picked up with 72 hours, 48 hours so on. But till now I didn't any notification regarding that and my product isn't delivered to me. It's almost 5 months got over!
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Jan 25, 2022
Complaint marked as Resolved 
The issue is not solved yet!. It shows the issue is been resolved!. How is it possible?
boAt customer support has been notified about the posted complaint.
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Boat's after sales services are really worst. Queries are not resolved within time and takes around more than 2 weeks to respond.
It's my last product I have purchased of Boat.
I have contacted them. And everytime they promise to resolve the complain
And even after more than 15 days they are saying it will take around 7 to 10 days to deliver the product.

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