Boat — Did not getting any refund

My name is mousam singh,
On 13th may i was ordering an earphone boat rockerz 255 pro .But in my 1st transaction it shows that money sent to boat but did not get any confirmation of order placed, they show that payment not confirmed.
So i order 2nd time and paid again and this time order get confirmed and this time i get an order number.After some days i canceled the order which was place and raise a refund.

But in whole process i get only 1 refund from boat and the other which i paid and didn't get any product confirmation that money is still pending and they are saying from past 18 days that tomorrow tomorrow every time i call customer care..I also sent mail with all detail but still the didn't refund my money which get deducted..

Kindly solve this issue .I am providing you both transaction detail .
1st payment for which product didn't placed.And 2nd for which order get placed..