[Resolved]  Boat — Earphones not got back

Address:Patna

I have claimed warranty on my boat basshead 172 wired headset... On june 5 nd pickup was done on june 13 2020. I haven't received my boat earphones yet. My ticket no is:1153477. When will i get my earphones back... Plz reply.. I checked status of my earphones it shows delivered but i have not received it.. I am attaching screenshot of my status with the mail... Kindly help... I want my earphones back...
I am continously asking for my product boat 172 wired headset that when i will receive my replacement product boat headset. Ticket was logged on 05
06.2020, ticket no was 1153477 also picked this product through xpress bee against awb[protected]. Product was received on service center on date 15 jun 2020, but from 27.06.2020 status is showing replacement product was issued. Could you update the status with courier details so that on my level i can track for same.
Because i am totally hopeless with you customer oriented service, kindly update status of my ticket 1153477 asap otherwise i have to escalate this matter with higher authorities.
Still i am waiting for my replacement product after 16 days. It is too horrible service.
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Aug 16, 2020
Complaint marked as Resolved 
I got my earphones back ...I wrote to boAt on instagram luckily it replied and said due to pandemic issue of delivery is happening...so they assured as soon as things will run smoothly it will deliver it... luckily approx waiting for 3 month I got new earphones back...I mailed them also...
boAt customer support has been notified about the posted complaint.
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