Boat — I haven't received my product. No response from liar boat's service. Are they fraud.

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063
Website:www.boat-lifestyle.com

I have long story about thus boat company, I have raised request for the warranty for replacement of my product on 10 of July ticket number 1270215, but pickup also done by very late around 19th of July, it reached Mumbai on 27th, they made me at 28th that they will check the product and notify me within 48 hours as promised but after after 28th none😡😬 of mails have recieved about dispatch of my new earphone and Status also not showing and no mail replied by them yet 😡. I had made around dozens of mails, no reply get from liars🤬🤬🤬🤬 Status on website it's always show replacement issue on 4th August but still I haven't got my earphone back I called at provided number[protected] over 100 or more times😬😬😬😬 but never get connected it always said "line is busy", i called by many number to them but never get connected. I had called other services center too in mumbai to get another number and details about goregaon service center to know but no-one helps me 🤬🤬🤬. Fraud boat service still not reply me I got frustrated from all these stuff I don't know why they are doing this but I will not leave them I will complain in customer court and forum about parent company service.
This Mayhem is running over months. What the hell is going on. I have all evidence to complain.😡😡😡😬😬

Please resolve and take strict action. And reply me someone.
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    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
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