[Resolved] Boat — I'm complaining about boat rockerz earphone | |
My boat rockerz 335 navy blue were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 10 days, i found that the product has been wh handover but i haven't received my earphones!!! I want my earphones back😠😠😠 Ticket no-3824018 Was this information helpful? | |
Nov 5, 2021 Complaint marked as Resolved The mail, he flashed to me
Dear boAthead,
We understand how important your Rockerz 335/338 is in your everyday routine for
enjoying music and attending meetings online.
However, we would like to inform you that, the Rockerz 335/338 is temporarily
discontinued due to production challenges and hence we are unable to provide the
same for warranty replacement purposes.
As a result of the aforementioned situation, we would like to offer you Rockerz 330(“Similar product”) which has a 30 Hours battery backup, premium build, ASAP charging and dual pairing capability.
In case of any queries, please revert back to this mail within 48 hours. boAt customer support has been notified about the posted complaint. | |
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