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Boat — Order ID not received payment done via Paytm

I ahve ordered airdopes 381 pink color and pyment is done via paytm but till now i have not got my order ID and the order id present in paytm is shown as invalid i tried to reach paytm customer service they said theor payment is successful but how can i track my order now and i dnt have any option to cancel it even
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May 12, 2021

Complaint Status

boAt customer support has been notified about the posted complaint.
May 12, 2021
Updated by sandeepthi pinnamsetty
please help me out with this i have already done payment and here is the proof ordered on 11-May-2021

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Comments

Hello team I have not received any update on my complaint yet I have ordered my earphones three days back since then no response I have given my proofs even with payment details where is my order I'd and the tracker who is responsible for this? If you not able to resolve this then refund my amount back. This is not the way you treat customer.

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