[Resolved]  Boat — product replacement not received

I have registered a complaint on boat on 11-sept-2019. Complaint no is : 538351

On 17-sept-2019, service center received my product for servicing and on 17-sept-2019 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product?
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Oct 20, 2019
Complaint marked as Resolved 
Delivered the product through bluedart
boAt customer support has been notified about the posted complaint.
Oct 20, 2019
Updated by aniruthKarthik
Provided item was of different color and charge port was not opening. It's a defective piece again.. Kindly help us on this
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Received the headphones.. Issue resolved

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