[Resolved] Boat — Replacement not received

arvsharma65

Address:	C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063
Website:	www.boat-lifestyle.com

It almost has been a month.
I registered the complaint for my product - boAt rugged v3 cable (black) on 7th-july-2020

The ticket id (generated for track purpose[protected]

You can track it on https://support.boat-lifestyle.com/

The replacement was successfully received 16th -july
And the last update that they gave was "replacement product dispatching soon" on 21st-july
And now today is 5th aug

I have been emailing them, texting them, calling them .. but there was NO response - not a single word.

Now the consumer court was the only option left for me ..to complaint

The email id through which i was contacting them and same which is linked with the ticket is "[protected]@gmail.com"

Please help me out 🙏 i am just so frustrated

+3 photos

Was this information helpful?

No (0)

Yes (0)

Aug 5, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Aug 05, 2020

Updated by arvsharma65 It almost has been a month.
I registered the complaint for my product - boAt rugged v3 cable (black) on 7th-july-2020

The ticket id (generated for track purpose[protected]

You can track it on https://support.boat-lifestyle.com/

The replacement was successfully received 16th -july
And the last update that they gave was "replacement product dispatching soon" on 21st-july
And now today is 5th aug

I have been emailing them, texting them, calling them .. but there was NO response - not a single word.

Now the consumer court was the only option left for me ..to complaint

The email id through which i was contacting them and same which is linked with the ticket is "[protected]@gmail.com"

Please help me out 🙏 i am just so frustrated