Boat — replacement of 225 outs ticket no.459085

Address:

New Delhi, Delhi, 110056

Hello sir/ma’am,
I am a resident of delhi. I have complaint about my boat
Earphones which is to be replaced and i’m having no response from boat
Side.
This is the 10th time in row iam sending you this mail but they don’t reply a bit..
I have asked for replacement because they are under warranty period but
Still i have no update about where my earphones are.
My ticket no. Is 459085, and it’s been 20 days from now i have given my
Eaephones to be replaced but getting no response from their side.
I also called customer care no. But they aren’t picking any call, also no
Response to my mail.
What the hell they guys are doing? Such a poor customer service from boat.
Never expected this from them.
Providing customer satisfaction is one the major thing a company have to
Look upon, but it seems like this all doesn’t affect them.
Please just tell me when will it will reach to me..