Boat — replacement of my product headphones

Address:

C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra

Had a replacement and the pick up was done on 13 sept and was delivered by 18 sept and today its 19 october it has more than a month and there is no response what so ever.. It was told the product will b replaced within 15 days..

If you can't replace atleast give my product back..
Ticket no-536112

Aslo it was a wrong replaced product a had a grey green n you provided me a blue black
Do give my grey green one - ticket no-435868
I m continuously trying to contact you guys you don't even pick up the call... This is very badd stuff from your side...

Please respond as fast possible