Boat — sound bar/boat aavante bar 1550 stopped working/ in warranty/customer care not responding

golu123@

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411036

Hi team

I have purchased the boat aavante bar 1550 sound bar on 15/05/2019 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 15 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

Ticket no :-

1. 597289
2. 631597
3.688170

Could please take intimidate action on imaginemarketingindia.com?

They people cheating with the customer.

Thanks

Was this information helpful?

No (0)

Yes (5)

boAt customer support has been notified about the posted complaint.

Related boAt reviews

View all 5703 boAt Reviews

Comments

Beingakram

Hi team

I have purchased the boat aavante bar 1550 sound bar on 18/06/2020 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 15 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

1740553

1776001

Could please take intimidate action on imaginemarketingindia.com?

They people cheating with the customer I need a replacement or they should repair it at least I have 7 months warranty left