Boat — Warranty claiming issue

Boat — Warranty claiming issue

S Sibi Biju

My ticket number is -1102876 I registered a complaint on 16 may 2020 for claiming warranty for my earphones which is not functioning properly. On 21st may it was picked up for replacement and its been more than a month i have not received the replacement. I tried contacting the customer care through emails and phone call but unfortunately i have not received any response regarding it. Was this information helpful? No (0) Yes (0)
boAt customer support has been notified about the posted complaint. Jun 25, 2020 Updated by Sibi Biju I have received the replacement product but again a defective one. Its right earpiece is not functioning properly. After waiting for more than a month this is not acceptable. This is definitely the worst possible service. Jul 14, 2020 Updated by Sibi Biju Almost 2 months still didn't receive a working replacement for my earphones. Registered a new complaint with boat, TICKET NO - 1219944. Its showing "product dispatching soon" for the past 5 days.
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