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[Resolved]  Boat — warranty (replacing of earphones)

I had purchased boat rockerz 255 sports bluetooth wireless earphones on 5/5/2019 for worth of rs - 1, 249. After few months my earphones both side stoped working i. E on 4th month from the date of purchase i. E on september 13th i registered a complaint and they provided me with a ticket number-548109, on the next day itself it was pickedup by bluedart delivery boy. I got a message on 16th september that they have received my earphones in there service center. I waited till 22nd september, i tried to track my product on their website by the help of ticket no -548109, it shows on 22nd september they had accepted my earphones for replacement, so i tried calling on their customer service number from the date of 23rd september, people in customer service are not even bother to answer our calls, it just keeps ringing. So i tried to google for help, i got to know all the worst reviews of boat that their company employees are least bother to answer phones, to replace product - their are people who didn't received their products which were in warranty and its been above a month.

I am really concerned about my product
Please help me.

warranty (replacing of earphones)
warranty (replacing of earphones)
warranty (replacing of earphones)
warranty (replacing of earphones)
warranty (replacing of earphones)
warranty (replacing of earphones)
warranty (replacing of earphones)
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Complaint marked as Resolved Oct 4, 2019
I received my earphones Thankyou So much

Complaint Status


[Sep 30, 2019] boAt customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I had put an claim of replace ment of my boat 220 ear cord but they are showing wh handover and no further details of my products neither my product has reached me so please help me hoe i will i get my product

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    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
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