[Resolved]  Bombay Dyeing — online purchased materials not yet received

Pl refer to our online purchase order no bd00001544. For purchase of four bed sheets. We have made the requisite payment through credit card.
On 16.08.17, an email message confirmed shipment of the article through courier service fedex with tracking no.[protected]. Realizing delay in delivery we checked using tracking number that the material was shipped from mumbai, arrived in delhi and returned to mumbai. It has never been brought for delivery at my residence at greater noida, delhi/ncr.
Pl have a look into this matter and arrange for early delivery of the material.
Regards,
Sikha chaudhuri
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Oct 6, 2017
Complaint marked as Resolved 
Bombay Dyeing customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
Bombay Dyeing Customer Care's response
Dear Customer,

As per telephonic conversation the amount has been refunded to your bank account.
Complaint comments 

Comments

Dear Customer,

As per our records, the shipment has been delivered. Request you to confirm the same.

Regards,
FedEx Express

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