[Resolved] Book My Show — amount debited but ticket not confirmed

[Resolved] Book My Show — amount debited but ticket not confirmed

S Sureshgowdaa from Bengaluru, Karnataka

Hi I booked kgf movie in bookmyshow.com but money got debited and transaction did not go though.. It got debited but transaction got failed please check and refund my money. I dont know why it got debited i used my debit card to make payment from my savings bank account please refund it.. I want to go to movie today please refund. Suresh gowdaa [protected] Was this information helpful? No (0) Yes (0)
Mar 24, 2019 Complaint marked as Resolved Verified Support Feb 20, 2019 BookMyShow Customer Care's response Hi, I am sorry to hear that. Ideally, for an unsuccessful transaction the amount gets refunded within 4-5 working days, some banks may take 10 working days. Also if you have used a wallet it will reflect within 24 hours. Request you to share your contact details via [protected]@bookmyshow.com so that we can have this checked for you. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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Comments

Mik123

from Pune, Maharashtra

I bought the tickets using google pay, the amount was debited but I didnt receive any ticket booking confirmation.I tried once again, this time using my card and it worked.I want to enquire as to when I will get my amount credited as I am in dire need of it.

[email protected]

from Chennai, Tamil Nadu

I am sathish.Yesterday (19.01.2019) i bookmyshow app. I booked 5 ticket for petta at sree balakrishna talkies.Tuticorin. Seats( a 08, 09, 10, 11, 12). Ticket not yet booked but transation charge taken.So i feel so guilty please refund the charge as well as soon.Thank you

[email protected]'s reply, Jan 19, 2019

Please refund the amount

James Jiffin

from Shoranur, Kerala

I booked a ticket on book my show today. My cash rs.134/- was deducted from my account. But I haven't received the ticket. I had to buy ticket directly from the movie theater. This is not at all acceptable. Please refund my money.
Herewith attached the statement.
Thank you