[Resolved] Book My Show — Location showing kolkata, but got ticket for ahmedabad
I was trying to buy 2 tickets of acropolis mall kolkata, the website showed the location kolkata on top right, but when transaction was completed it showed tickets to be booked at acropolis mall ahmedabad. Now their customer care is saying my 907 rs cannot be refunded as they think i have selected ahmedabad show my self, and they have no refund/cancellation policy, which is nowhere mentioned in the homepage of the website. This is open and shut case of fraud in my opinion.
Complaint marked as Resolved Jul 9, 2016
Verified SupportBookMyShow Customer Care's response, Jun 07, 2016
Hi Sourajit, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at firstname.lastname@example.org LIVE CHATS or at[protected] as we are unable to trace any details. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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