[Resolved] Book My Show — Location showing kolkata, but got ticket for ahmedabad

 
7 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 Sourajit Mukherjee
I was trying to buy 2 tickets of acropolis mall kolkata, the website showed the location kolkata on top right, but when transaction was completed it showed tickets to be booked at acropolis mall ahmedabad. Now their customer care is saying my 907 rs cannot be refunded as they think i have selected ahmedabad show my self, and they have no refund/cancellation policy, which is nowhere mentioned in the homepage of the website. This is open and shut case of fraud in my opinion.

Complaint marked as Resolved Jul 9, 2016
Verified Support
BookMyShow Customer Care's response, Jun 07, 2016
Hi Sourajit, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at[protected] as we are unable to trace any details. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

Bookmyshow — Failed ticket booking

Today I tried booking movie tickets from book my show, which failed. I had used a coupon code which is not valid any more. What to do for refund!!
BookMyShow Customer Care's response, Jun 7, 2016
Verified Support

Hi Jitesh,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.

For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Book My Show — I book an ticket but i dont get the ticket

I book an ticket in book my show ana I do the payment by Paytm and I don't get the ticket I have transection I'd transection I'd is[protected] solve this issue plz
BookMyShow Customer Care's response, Jun 7, 2016
Verified Support

Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.

For better clarity on your concern, we would need the contact details entered while transacting.

Looking forward to serve you soon.

Regards,

Team BookMyShow


Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Bookmyshow — I have not received CASHBACK

I have booked movie tickets through bookmyshow for two times for subramanyam for sale and Rudramadevi from Id: [email protected] but I have not received cashback.please go through it and resolve my issue ASAP. Regards, Suresh.
BookMyShow Customer Care's response, Jun 7, 2016
Verified Support

Hi Suresh,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.

For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Bookmyshow — Refund the Amount Deduction

POS[protected] PayU SBIPG Rs.4000/- POS[protected] PayU SBIPG Rs.1480/-. please kindly consider the matter and refund the deducted amount in my SBI account (A/C No: [protected]). thank you with regards Yuvaraj.

BookMyShow Customer Care's response, Jun 7, 2016
Verified Support

Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.

For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Bookmyshow — Transaction failed, No refund

I have booked tickets for baahubali The money got debited from account however transaction failed. however the money has not been refunded yet.
BookMyShow Customer Care's response, Jun 7, 2016
Verified Support

Hi Durgasonu,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.

For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

amount deducted .Ticket not confirmed

My amount got deducted ..I had booked 2 tickets Qcinemas whitefield for bang bang for Sunday 5/10/2014.I didnt get any tickets.

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    Book My Show - Location showing kolkata, but got ticket for ahmedabad