[Resolved]  Book My Show — transaction amount not refunded

Sir, hereby inform that on 10.1.2018 we have booked 5 tickets (Rs.118 each ticket) for agnathavaasi telugu movie in sailaja theater, vijayawada 7.20pm show for 16.1.2018 through book my show booking id:sltv[protected] and 11.1.2018 we received one message from book my show show cancelled the above date, due to schedule change amount refunded with in 10 days but we are not received the amount from book my show till the date, so we request you to please enquire the above matter and refund my amount as early as possible.
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Feb 22, 2018
Complaint marked as Resolved 
Verified Support
Jan 22, 2018
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Be rest assured the amount charged for the said transaction would be refunded to your account within 5 to 7 working days and in case of a nationalized bank 10 working days.

In case of coming across an instance as such, share with us the contact details entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected]

Thank you for being our valuable customer .

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Complaint comments 

Comments

My booking Id is W2WZH8X. There is no such option to cancel the ticket.. even if I try to cancel the ticket before a day.. It's really disappointing with bookmyshow. I would like to cancel the ticket. As there are many complaints about book my show from other customers regarding the cancellation.. soon we are going to file a complaint.
Dear sir
We applied for online movie ticket through book my show but due to some family medical emergency we didn't go for movie now we are asking for my amount refund they are denying the same however we inform to the make my trip same day
So we are facing harassment from book my show
Kindly help us to get our refund

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