[Resolved] Bookmyoffer.com — Power bank defective product

 
47 Reviews
Mysore, Mysore District, Karnataka, India
 Preetham Babu
Hello

I'm Preetham Babu from Mysore...
I had ordered a MI power bank from your company...
I bought the product without logging in to your website (as a guest user)...
I received that product on 27th april at 11am
I found that product is used (second hand) and not original and the product was even damaged...
I would like to return the product and please refund the money...
I suggest everyone not to buy any products from your company...
And if the money is not refunded I will go to customer court for further actions...
Below are the images of the product which I received...
Please tell the procedure for returning the product...

And please don't market fake products with brand names...
I have lodged a complaint in ashokpuram police station for not responding to my mail even after weeks...
Thanks & regards
Preetham Babu D

Power bank defective product
Power bank defective product
Complaint marked as Resolved Oct 31, 2016

Complaint Status


[May 09, 2016] BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response, Sep 30, 2016
Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Complaint comments  46 Comments     Updated: Share0Tweet0

Comments

Dear sir I have ordered Samsung 16800 mah power bank and I received second hand and destroyed power bank .
Please solve my complaint with reference n0.- [protected] my mail I'd.- [email protected]

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response, Sep 30, 2016
Verified Support

Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Bad quality
Memory card is fake
my mobile number [protected]
[protected]
Order no
No idea

I ordered samsung 16800 mah power bank. But is is defective and not original. I got it on 2nd may, 2016. I want to replace it. But the customer care is not helping me.
I've buy a samsung 16800mah power bank and the product is not upto the mark I've been expected. So I would like to return the product.
So please let me know the procedure for the return policy.

I ordered a original ray ban aviator but I receive a totally duplicate product

And company employees behaviour r very poor

Indru vanthamla Samsung 16800 power bank work pannala. Paisa matum vangitu fraud panirukanga work pannatha power bank anuporukanga.phone pannuna customer care not response.please I want replace my money. Order no.216200
Order no - [protected]
Mi power bank 10400 mah... This is faulty n dublicate product.. The charge time is only 5 minutes...
I want strict action to b taken againt this case..
Even there is no response from the customer care...
They are just cheatng people's..
I want my money back..

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response, Sep 30, 2016
Verified Support

Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Sir i orderd mi power bank 10400 bt it is totaly not working this is dummy product . it is defective piece . delevry date on 2 may same day was defective . so please replace it as soon as possible.
Dear sir I am buying adidas socks 3 pair of RS 298 from bookmyoffer.com website but duplicate product deliverd I want to cancel my order please help me

I received power bank 20800mah but it is not working so pls help for replacing it
I order a Samsung power bank its delivery today but it damage so please change it and give me a new sumsung power bank

I have recieved samsung power bank 16800mah,
but it is not working,
how can i return it
Please contact my no[protected]
Mi power banks not support charging plz my moneys back
I wana change my powerbank mi 10400
I am book for sumsung powerbank 16800mah led light
So products dilevar for mi powerbank 20800mah so wrong products

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    Bookmyoffer.com - Power bank defective product