[Resolved]  BookMyShow — 3d charges

Address:Coimbatore, Tamil Nadu, 641035
Website:Inoxmovies.com

I am Priya, I booked four tickets for Tamil film 2.0 3D on 03.01.2019 for the show timing 3.15 p.m. At the time of booking, a charge of Rs.30 for each ticket was collected additional towards 3D. But on return the specs was collected back by the theatre employees stating that it is returnable. I believe, if such policies are in existence then the theatre should have not collected the extra charge or in the bill it should have been mentioned as rental charges.

I think theatres are violating the rules and regulations. It is bit frustrating that consumer is pushed to the corner on spending money for such business strategies.

Is our Government is only going to keep watching this or going to take steps to save the consumers.
Was this information helpful?
No (0)
Yes (0)
Feb 13, 2019
Complaint marked as Resolved 
Jan 03, 2019
Updated by pri_sri
Sorry for missing the details of the theatre. It is Inoxmovies prozone mall, coimbatore
Verified Support
Jan 10, 2019
BookMyShow Customer Care's response
Hi Priya,

I apologise for the hassle faced here. Please share the booking details via [protected]@bookmyshow.com so that we can have this looked into.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

Hello I am Venkatesh a j on 31/12/2018 at tulasi theatre bàngalore at 7 pm show I booked through phone pe amount of RS 707.84 was debited but ticket not confirmed . Please do needful for credit my ticket amount

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    1528
    Pending
    0
    Resolved
    852
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information