[Resolved]  BookMyShow — Amount deducted in account tickets not booked refund not process

Address:123401
Website:www.ticketnew.com

Dear Mam/Sir I had booked the 4 tickets of Dangal movie as on 15 January, and paid the online through my credit card but my tickets not booked and blanced deducted in my Account, complaints for this many time but my refund not process, according the customer care officer the refund will be returned 3 to 10 days but after 15 days refund not received pl help
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Mar 7, 2017
Complaint marked as Resolved 
Jan 26, 2017
Updated by sunniansh
Dear Sir
i had booked 4 movie ticket on 15 jan dangal movie, my blance has dedcuted but and ticket not confirm, i put the mail for refund and also call customer care but not given the satisfied answer, many reminder send but they not refund my money 12 day passing everyday their spoke change the statment, so please help to refund my money these fraud cheater people
Verified Support
Feb 02, 2017
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

I have booked 2 tickets on 21/1/2017
BookMyShow Customer Care's response, Feb 2, 2017
Verified Support
Hi,

We are here to help you.

Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
On the 26th January 2017 I had booked ticket for Navina Cinema, Kolkata for 3 tickets and the amount was deducted from my ATM Debit Card videPOS [protected], txn882434 but neither the ticket received nor confirmed the tickets so far by the company BOOK MY SHOW
BookMyShow Customer Care's response, Feb 2, 2017
Verified Support
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Can't able to apply promo code
It is displaying some msg
Sorry the coupon already applied one time for the user or the last transaction hasn't been cancelled so please try again in 20 minutes
But I didn't use this promo code yet so please verify this and Slove this roblem as soon as possible

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