[Resolved] BookMyShow — amount taken double time

 
1 Review
India
 Nanthini tsnm
I have booked 2 tickets last friday through online for the film vikram vedha (Saturday... Morning show...11.00am) in la cinemas... But the amount for the tickets is taken two times.. When i do the booking process first time i received a message that the process is failed... Seats are not booked and money also not taken... So i tried again and booked the tickets... But after watching the film whn i check my account the amount is taken two times... That is instead of rupees 378 the amount have been taken is rupes 756.. I am very shocked to see that.. Actually thats not my mistake i have done the process in the right way but u have send a mesaage that the process is cancelled... Because id that the amount is taken double time.. So please refund the money
Complaint marked as Resolved Sep 8, 2017
Verified Support
BookMyShow Customer Care's response, Aug 08, 2017
Hi,

We are extremely sorry that this happened and would like some information about this incident to investigate the issue. Please do write to us at [protected]@bookmyshow.com and will surely address your concern.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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    BookMyShow - amount taken double time