[Resolved] BookMyShow — booked ticket got cancelled reason change of price card infinity mall malad
Mumbai, Maharashtra, India
Enenson Rodrigues on Apr 24, 2018
As per my understanding, tickets were booked up coming movie avengers infinity war... With confirmation msg.. Mail and watsapp received... With record... But suddenly... Today i received a msg saying due to price card change the transaction which was done 2days back has been cancelled... With no compensation.
Kindly look into this matter
Complaint marked as Resolved May 28, 2018
Verified SupportBookMyShow Customer Care's response, Apr 26, 2018
We know this is inconvinient and we apologise for it.
We'd like to inform you that the show has been modified by the cinema directly as they reserve the right to modify/cancel the show.
Be assured that you will recieve a complete refund within 5-7 working days. Kindly rebook your tickets with the updated price.
Looking forward to serve you soon.
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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