[Resolved] BookMyShow — Booked ticket without show, non refund of the ticket amount and no response from official email Id

 
6 Reviews
Serampur Uttarpara, West Bengal, India
 SanjeevMundra
Dear sir,

Our complaint no to bookmyshow 1885038

I purchased four tickets from bookmyshow for show of baghi at jayanti rishra, hooghly (Wb) of show timing of 7pm on 30.04.2016. For our astonishment, when we reached there, it has been found that the cinema hall was closed and no show was going on.

We could watch the movie.

It was matter of great harassment for me and my family.

Now after several phone calls and writing 6 emails to them, they are not responding. They are also not giving status of my refund.

Please look into the matter and arrange refund of my money along with conveyance charges of rs.150.00 which we had to bear on account of going to hall.

Please arrange to do the needful urgently.

Thanks,

Sanjeev mundra
Complaint marked as Resolved Jun 17, 2016
Verified Support
BookMyShow Customer Care's response, May 17, 2016
Hi Sanjeev, As per the telephonic conversation with one of our customer care officials, we hope your query has been addressed. Assuring you of our best services in future. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

I booked my tickets of 07/05/2016
7:45 pm show in Big Cinema chinchwad, Pune.
Transaction failed during booking & tickets are also not booked but my money diducted.
Please help.
BookMyShow Customer Care's response, May 17, 2016
Verified Support

Hi,

We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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    BookMyShow - Booked ticket without show, non refund of the ticket amount and no response from official email Id