[Resolved] BookMyShow — Booked ticket without show, non refund of the ticket amount and no response from official email Id
Serampur Uttarpara, West Bengal, India
Our complaint no to bookmyshow 1885038
I purchased four tickets from bookmyshow for show of baghi at jayanti rishra, hooghly (Wb) of show timing of 7pm on 30.04.2016. For our astonishment, when we reached there, it has been found that the cinema hall was closed and no show was going on.
We could watch the movie.
It was matter of great harassment for me and my family.
Now after several phone calls and writing 6 emails to them, they are not responding. They are also not giving status of my refund.
Please look into the matter and arrange refund of my money along with conveyance charges of rs.150.00 which we had to bear on account of going to hall.
Please arrange to do the needful urgently.
Complaint marked as Resolved Jun 17, 2016
Verified SupportBookMyShow Customer Care's response, May 17, 2016
Hi Sanjeev, As per the telephonic conversation with one of our customer care officials, we hope your query has been addressed. Assuring you of our best services in future. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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