[Resolved] BookMyShow — booking of 'don't worry be happy'

Ketaki Bhate

from Pune, Maharashtra

Address:	Pune, Maharashtra
Website:	Www.bookmyshow.com

I had booked 2 tickets for the marathi play 'don't worry be happy' for today 25/02/18.
I had selected row 11 and seats 13 & 14. I went to balgandharv rangamandir, pune where the play was going to take place and showed the booking details at the window, to get the physical tickets.
But the seats 13, 14 were already given to someone else and i was given the tickets of seats no 3&4.
Then what is the use of booking through bookmyshow? I had purposely selected the seats which were exactly in front of the stage. But we had to watch the play from corner.
Why should one pay 60/70 rs additional internet handling charges if this kind of mismanagement is happening?

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Apr 3, 2018

Complaint marked as Resolved

Verified Support

Mar 01, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.