[Resolved] BookMyShow — bookmyshow - pvr - reschedule of tickets | |||||
Rebooked tickets after transaction failed in bookmyshow, tickets moved to default date 15th of december, instead of 16th december (I missed checking it, but app should have moved to previously selected date?) Have raised request to bms, but get response can't be changed because of policy. This is totally unfair guys. Can some one from bookmyshow management and pvr help look at this urgently. Star wars: the last jedi (Imax 3d) (U/a) on fri, 15 dec, 2017 9:20am at pvr: kotak imax, vr bengaluru, whitefield road (Audi 03), seats: platinum-m1, m2. Please carry your cc/dc card which was used for booking tickets. Was this information helpful? | |||||
Dec 13, 2017 Complaint marked as Resolved Update - 13/12/2017.
Dear BMS and PVR,
Escalation team member (Ronston?) from Bookmyshow contacted and helped me to get tickets rebooked on Saturday and also got the food booked reassigned to Saturday.
Truely appreciate all the help and effort taken up by the members.
Thanks Guys. Verified Support Jan 17, 2018 BookMyShow Customer Care's response Hi, So good to hear Ranson got you all taken care of. We're here whenever you need us! Assuring you of our best services at all times. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
 2 Comments | |||||
Comments
Update - 13/12/2017.
Dear BMS and PVR,
Escalation team member (Ronston and Bernadine) from Bookmyshow contacted and helped me to get tickets re-booked on Saturday and also got the food booked reassigned to Saturday.
Truly appreciate all the help and effort taken up by the members.
Thanks PVR also for reaching out.
Thanks guys..
Dear BMS and PVR,
Escalation team member (Ronston and Bernadine) from Bookmyshow contacted and helped me to get tickets re-booked on Saturday and also got the food booked reassigned to Saturday.
Truly appreciate all the help and effort taken up by the members.
Thanks PVR also for reaching out.
Thanks guys..
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
1528
Pending
0
Resolved
852
View all 1528 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.
Regards,
Team PVR