[Resolved]  BookMyShow — cancellation of show

I booked 4 tickets in ansal plaza but the place where i booked is vaishali nagar in gaziabad and i wanted to book in palam vihar gurgaon... The show was at 7:30pm in vaishali nagar and we went to ansal plaza in palam vihar at 7:30 pm in screen 3 but another movie was going on there... So we came back... We want money back if possible or arrangements of the tickets
Movie:-golmaal again
Time:-7:30pm
Hall:-screen 3
Place:-vaishali nagar instead of palam vihar
Seat:-a3, a4, a5, a6
Please help... Thanks
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Nov 24, 2017
Complaint marked as Resolved 
Verified Support
Oct 23, 2017
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

I have today booked three tickets for carnival abhishek at khandwa amount deducted from my account but booking failed. Detail of txn is as under:

Date-22/10/2012
txn ref no.-IGACFSQKQ4 FOR RS.417.18

You are requested to return the amount at the earliest.

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