[Resolved] BookMyShow — cancellation of tickets and refund my money

maheshdungala

from Hyderabad, Telangana

Address:

Visakhapatnam, Andhra Pradesh

hi, my booking id is MTMV0131R657H0 seat are c16, c17.for uttama villan(telugu) on fri, may1 2015 2:30 pm vizag mohini 35mm using my debit card but there no movie is today so i go for cancellation my tickets and refund my money so please sollve my problem as soon as possible

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Complaint marked as Resolved

Verified Support

May 12, 2015

BookMyShow Customer Care's response Dear Customer, We understand your concern and were already on our toes to get the exact status of shows being screened of this movie. Many shows were cancelled in major parts of south due to not receiving the print of this movie. We do intimate our customers if we receive a prior notification from the cinema. As the show was cancelled, the refund was processed from our end on [protected] at 16:51:23. The refund shall reflect back to your account within a maximum of 10 working days. Please wait till the mentioned period and then check your updated bank statement. As per our telephonic conversation, we hope your query has been resolved to your satisfaction. In case of any discrepancies, please write to us at [protected]@bookmyshow.com or LIVE CHAT with us. Our team would be available 24/7 for your assistance. Regards, Team BookMyShow